Website Terms and Conditions
Right to Cancel
Processing of orders
Standard Terms and Conditions of Sale
For any consequence of war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil war, rebellion, terrorism, revolution, insurrection, military or usurped power, state of emergency, industrial disputes or force majeure or any eventuality beyond the parties' control.
Directly or indirectly caused by or contributed to, by or arising from:-
Ionising radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel
The radioactive toxic explosive or other hazardous properties of any nuclear assembly or nuclear component thereof.
The charges specified overleaf, or the charge in accordance with the current schedule of prices plus disposal charges, or where applicable the charges as agreed in the quotation or other formal agreement between the Company and the Customer.
Additional charges as defined in these Terms and Conditions, details of which can be obtained upon application to the Company.
Value added tax and/or other payments imposed by or pursuant to statute.
All charges on demand unless account facilities have been agreed with the Company prior to the commencement of the Services. Where account facilities have been agreed payment will be within the following terms:
Commercial customers - 30th day of the month following the month in which the invoice is dated.
All other customers - 20 days from date of invoice.
Interest on all overdue accounts at a rate equivalent to 2% per annum above the minimum lending rate from time to time of HSBC Bank PLC. The Company reserves the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998.
The Customer shall make all payments due under the Agreement without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless the Customer has a valid court order requiring an amount equal to such deduction to be paid by the Company to the Customer.
Any queries on an invoice must be raised in writing by the customer within 31 days of the invoice date, otherwise the invoiced amount shall be deemed to be accepted by the customer.
Any requests for additional copy tickets/documents will be charged to the customer at 5 GBP per copy.
Waste which contains substances to which the Hazardous Waste Regulations 2005 apply unless the removal is accompanied by a consignment note as defined under the aforementioned Regulations.
Explosive or dangerous materials or any articles or substances likely to cause injury or damage in the course of its removal, storage, carriage or disposal, unless this condition is specifically excluded by the prior written consent of the Company and signed by an officer of the Company.
If the Customer shall be in breach of this Clause the Customer shall indemnify the Company in respect of any loss or damage or any liability arising therefrom.
Provide at all times a convenient and unobstructed means of access suitable for use by the Company's vehicles to carry out the Services.
Obtain permission/s for the Company to enter onto property not belonging to the Customer to carry out the Services requested by the Customer, and shall indemnify and hold harmless the Company in respect of any actions arising therefrom other than as provided for in Clause 15 hereof.
Pay additional charges arising from any unreasonable delay or interruption in the Services caused by the Customer its servants/agents and for any Services provided by the Company on any public, statutory or bank holiday, Saturday afternoon, Sunday or at any time outside of normal working hours.
Reject the waste in which case the Customer shall remove the waste from the Company's facility, or
Treat the waste, in which case all extra costs and expenses greater than the payments due under the Quotation shall be borne by the Customer.
The customer agrees to pay and the Company reserves the right to charge for:-
The quoted or agreed price for the full Services in respect of incomplete Services resulting from reported defects
The quoted or agreed price or such other additional charges as necessary to complete the Services.
To obtain where necessary permission from the Highway Authority in accordance with the Highways Act 1980, and will comply with Section 139(4) (a) and (d) thereof and/or any additional conditions imposed by any Highway Authority authorising containers to be placed on the highway. The Company will provide the Customer with instructions as to the use and positioning of warning lights and cones, with which the Customer agrees to comply.
Not to fill the container higher than level with its sides, and if the container is overloaded or loaded in an unsafe manner, to be responsible for making the container and its load safe for collection and transportation.
That no materials that may react so as to self-ignite are deposited in the container and that no fires are to be lit in a container.
That a container is not to be moved by the Customer from the position of its deposit without the prior consent of the Company.
To indemnify and hold harmless the Company against all claims, demands or actions howsoever arising in respect of the container or its contents.
To reimburse the Company with any repair costs arising from damage caused to a container for whatever reason (fair wear and tear expected) during the period commencing from the delivery of a container to the Customer and its removal from the premises of the Customer by the Company.
To give the Company at least 24 hours' notice that a container is ready for collection.
All disputes arising out of or in connection with the Services shall be determined according to English Law and in the English Courts.
The period of the contract will be the term specified in the quotation provided by the Company.
The charges specified overleaf are based on existing costs of fuel, disposal, rates, wages, materials and other expenses payable by the Company and the frequency of the Services as detailed in the Agreement. If such costs vary as a result of changes in legislation or economic factors outside the control of the Company or frequency varies, the Company reserves the right to vary the charge immediately in accordance with such change. In all other cases, the Company may vary the charges by giving one calendar months' notice in writing to the Customer expiring on any day after the end of the first twelve month term of the Contract.